JW7 terms of service Bangladesh

These JW7 terms of service Bangladesh explain the legally binding rules for accessing and using our website, mobile experience, and betting services. By creating an account, making a deposit, placing bets, or using any feature, you confirm you understand and accept this user agreement and all related policies referenced here, including Privacy Policy and Disclaimer. If you do not agree, you must stop using the platform and avoid creating an account. Please read carefully, because these rules cover verification, payments, bonus terms, security, and dispute handling in a way that affects your rights and obligations.

1. Acceptance of Terms

By accessing, browsing, registering, or using any part of our platform, mobile app, or related services, you enter into a legally binding agreement with us. You agree that your continued use confirms acceptance of these Terms, including updates we may publish from time to time. We may modify, add, or remove provisions to reflect operational, security, legal, or risk management needs, and changes take effect when posted on the platform. If you continue to use the services after changes are posted, you accept the revised Terms. If you do not accept, you must stop using the services and request account closure.

2. Eligibility

You may use the services only if you meet all eligibility requirements. You must be at least 18 years old, and underage gambling is strictly prohibited; we may request documents to verify age at any time. You must be a user based in Bangladesh and you are responsible for ensuring your use complies with applicable local laws and regulations. You must have full legal capacity to enter into this agreement, and you confirm you are acting on your own behalf. If you are currently self-excluded or otherwise restricted, you must not register or use the services during the active restriction period.

3. Account Registration and Security

When registering, you must provide accurate and complete information, including your real name, date of birth, and a valid mobile number that matches your payment account such as bKash or Nagad. You may hold only one account per person, household, IP, or device environment where we reasonably suspect linked control; multi-accounting is prohibited and may result in closure and forfeiture of funds. You are solely responsible for maintaining confidentiality of your credentials, including phone number, password, and any PIN or verification codes, and you must not share access with others.

We apply KYC verification and may request government-issued photo identification such as a Bangladesh NID card or passport, proof of address, and proof of ownership of your payment method. We may restrict features, limit withdrawals, or suspend the account until verification is completed to our satisfaction. You acknowledge that all deposits, withdrawals, bets, and other transactions made through your account are deemed authorized by you, and you are responsible for any activity occurring under your login, whether or not you personally performed it.

4. Deposits and Withdrawals

All deposits and withdrawals are processed under our security, risk, and compliance checks. You agree to use only payment methods that belong to you, and you must not attempt third-party deposits or withdrawals. We may request additional KYC or source-of-funds information before processing a withdrawal, particularly where activity appears inconsistent, high-risk, or potentially linked to fraud or AML concerns. Where possible, withdrawals are returned using the same method used for deposit to reduce fraud risk. Minimums, maximums, and processing rules may vary by method and verification status.

4.1 Supported Payment Methods

We support payment methods commonly used by players in Bangladesh, subject to availability and compliance checks. Supported methods include bKash (instant), Nagad (instant), Rocket (mobile banking), and USDT or Tether via blockchain transfer. You are responsible for entering correct account details and selecting the correct network or wallet information for USDT transfers. We are not responsible for losses caused by incorrect numbers, wrong wallet addresses, wrong network selection, or transfers initiated to the wrong destination. We may add or remove payment methods to manage security and operational reliability.

4.2 Deposit Terms

The minimum deposit is ৳100 or the USDT equivalent, and deposits are typically credited promptly after confirmation, though delays may occur due to provider processing, maintenance, or compliance checks. We do not charge deposit fees; however, your payment provider or blockchain network may apply its own charges, and you accept those costs. Deposits must be made from an account registered in your own name and controlled by you, and we may reject or reverse deposits that appear to be third-party, fraudulent, or linked to suspicious activity. We may require verification before allowing further deposits.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5 to 15 minutes, but timing is not guaranteed and can be affected by verification, risk review, payment provider delays, blockchain confirmation times, or technical issues. We may require that withdrawals use the same payment method as the deposit where possible, and we may refuse requests that attempt to bypass this control without a valid reason. We reserve the right to delay, suspend, or refuse any withdrawal request that appears suspicious, involves attempted fraud, or fails KYC checks. Minimum and maximum withdrawal limits may apply.

5. Bonuses and Promotions

Promotions are offered at our discretion and are subject to specific bonus terms shown at the time of the offer. Where wagering requirements apply, you must complete the required turnover before you can withdraw bonus funds or winnings linked to bonus use, and the multiplier may be stated per promotion such as 10x, 20x, or 30x. Bonuses may have expiry time limits, and any unused bonus funds or related benefits may be forfeited after expiry. Unless stated otherwise, only one bonus is allowed per person, household, IP, or device environment, and we may revoke duplicate claims.

Not all games contribute equally to wagering requirements, and some may be excluded entirely based on risk controls, provider rules, or promotion design; you must check the individual promotion conditions before playing. A maximum bet limit may apply while a bonus is active, and breaching that limit may result in bonus removal or withdrawal restrictions. Any attempt to abuse promotions, including hedging, coordinated play, irregular betting patterns, or exploitation of system weaknesses, may lead to voiding bonuses, canceling winnings, and account closure. We may modify or cancel promotions at any time.

6. Responsible Gambling

Gambling should be treated as entertainment, not a way to earn income, and you are responsible for choosing stakes you can afford to lose. We support player safety tools and can help you set deposit limits on a daily, weekly, or monthly basis through our support channels, and we can apply cool-off periods of 24 hours, 7 days, or 30 days on request. Self-exclusion can be requested as temporary or permanent through Telegram support, and during active self-exclusion you must not attempt to create new accounts. For more guidance, visit Responsible Gambling.

We may provide reality checks such as session duration reminders to help you track time spent on the platform, but you remain responsible for managing your play. If you share a device, we recommend using parental controls and restricting access to prevent minors from viewing or using gambling services. If you feel gambling is becoming a problem, seek professional help and consider self-exclusion immediately. We may also take proactive steps where we observe signs of harm, including limiting features or requesting additional confirmation before allowing continued play.

7. Prohibited Activities

You must not use the services for any unlawful, abusive, or harmful purpose. Violations may result in immediate termination, forfeiture of funds, and reporting to relevant authorities where required. Prohibited conduct includes fraud such as stolen credentials, identity theft, chargebacks, or misrepresentation; multi-accounting; money laundering or attempts to disguise source of funds under AML controls; collusion or manipulation of outcomes; use of bots, scripts, or automated tools; exploitation of technical errors or software bugs; unauthorized access attempts to other accounts or our systems; and abusive behavior toward staff or other users. We may investigate and take action without prior notice.

8. Intellectual Property

All content and materials on the platform, including text, graphics, user interface, logos, software, and system design, are owned by us or used under license and are protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable right to access and use the services for personal, non-commercial purposes only, subject to these Terms. You must not copy, reproduce, distribute, publish, reverse engineer, or create derivative works from any part of the platform without our prior written consent. Third-party game providers, including JILI, PG Soft, Pragmatic Play, Spribe, and Evolution Gaming, retain their own intellectual property rights.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always meet your expectations. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption. You acknowledge and accept full responsibility for gambling losses and for your decisions to deposit and place bets. Our aggregate liability to you for any claim is limited to the total amount of your deposits made in the preceding 90 days.

10. Termination

You may request account closure by contacting support, and any remaining balance may be withdrawn subject to verification, fraud checks, and applicable withdrawal rules. We may terminate, suspend, or restrict your account at our discretion if we suspect a breach of these Terms, fraud, bonus abuse, failed KYC, security threats, or where required for compliance or risk management. We may also close accounts after 12 months or more of inactivity, and we may apply reasonable procedures to return remaining funds where allowed after completing necessary checks. Termination does not remove your responsibility for prior activity or obligations.

11. Governing Law and Disputes

If you have a complaint, you agree to contact us first and attempt informal resolution by providing clear details and supporting evidence. If unresolved, the parties will attempt mediation in good faith. If the dispute still cannot be resolved, you agree to binding arbitration conducted in English on an individual basis only, meaning you waive any right to participate in class, collective, or representative proceedings to the extent permitted by law. You agree that records maintained by us, including system logs and transaction histories, may be used as evidence in dispute resolution, subject to applicable legal standards.

12. Changes to Terms

We may update these Terms at any time, and the updated version becomes effective immediately upon posting on the platform. Where we consider changes material, we may provide notice through the platform interface or by email, but you remain responsible for reviewing the latest version before continuing to use the services. Your continued access, deposits, or betting activity after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the services and request account closure through support.

13. Contact Us

If you need help with account access, KYC, deposit terms, withdrawal status, bonus terms, or responsible gambling tools, contact our support team for assistance. We provide support in Bengali and English, and we aim to respond within 24 hours depending on request volume and verification needs. For the fastest handling, include your registered phone number, a clear description of the issue, and any relevant screenshots or transaction references. You can reach us through Contact and we may request additional information to confirm account ownership before discussing account details.